About

We’re passionate about the care of those with complex health needs.

In the twenty or so years we’ve been recruiting specialist care staff for individuals with complex health needs, things have changed a lot in the health and care landscape. Notably, the introduction of Personal Health Budgets (PHBs)

These PHBs were introduced by the NHS in 2014 to give greater visibility and control to patients, and they did just that. Except, where it gets complicated is that whereas before, the NHS would manage your care plan this responsibility is now on you.

Our team quickly realised that there was a world outside of staffing challenges, and that understandably, individuals in receipt of a Personal Health Budget (PHB) can’t be expected to be experts in everything from recruitment to payroll, compliance and consultancy.

We want to be able to give people the confidence and support they deserve by providing valuable advice when setting up and sustaining care teams so they can focus on the more important things in life.

So, there it was, we formed Melia Care Services to do all of this.

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Mark Woolley

Managing Director

Mark is our Managing Director, and it was his vision that brought Melia Care to life. With 13 years experience in care, Mark wants to ensure that all people receive the very best care possible regardless of how it is commissioned.

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Cassie Harrison

Business Development Director

With 18 years experience in recruitment and care, Cassie is looking forward to getting vital support services to those that need it with Melia Care.

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Claire Patch

Business Support Manager

Claire is our Business Support Manager, and has been involved with the care industry since 2012, where she joined one of our teams as a recruitment consultant. This means Claire is experienced in knowing exactly what is needed to source the correct care professionals for your unique needs.

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Rose Range

Quality & Compliance Manager

Rose is our Quality and Compliance Manager who has worked in this field for over 25 years, giving her extensive knowledge of the Care Sector specialising in care for people at home with complex care needs.

Rose is dedicated to supporting person centered, quality services to everyone who needs them, ensuring that they can focus on their wellbeing and goals.

Rose is an invaluable member of the team with a wealth of experience that covers the entire Quality and Governance spectrum.